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Tenant Support

This form is for reporting issues where access to a property may be required. It does not replace emergency services. For emergencies requiring immediate attendance outside normal hours, please call the emergency number provided.

Please fill in your tenant support request below:

    Reporter Details:

    Reporter type:

    Name:

    Email:

    Contact Number:

    Property Details:

    Property Address:

    Is the property managed by Lumiere Living or part of the Lumiere Living Keyholder Service?

    Issue Classification

    Issue type:

    Time issue first noticed:

    Issue Description

    Description of the issue:

    Has access already been attempted?

    Authority & Acknowledgement